Legal and operational frequently asked questions
This page explains what you should know about company identity, booking flow, payments, cancellation, accommodation, tours, transport, visa matters, account security and personal data when planning travel with Rezervasyon Yap.
Son güncelleme: Temmuz 2026
General information and company identity
Rezervasyon Yap is the online booking platform of Mamon Plus Travel Agency, offering travel products with a transparent agency service.
6 questions
Which company operates Rezervasyon Yap?
Rezervasyon Yap is operated by Mamon Özel Eğitim Emlak İnşaat Turizm San. ve Tic. Ltd. Şti.. Travel agency services are provided under the name Mamon Plus Travel Agency, registered as TÜRSAB A Grubu Belge No: 13127. Our office address is Kesikkapı Mahallesi, Çarşı Caddesi No:254, 48300 Fethiye/Muğla; you can contact us through info@rezervasyonyap.com.tr, +90 532 397 7957, +90 533 057 7913 and our office lines +90 252 613 28 27 / +90 850 466 04 64.
Do the details on the website count as an official offer?
Prices, availability, itineraries and visuals on the website are based on supplier data and editorial checks at the time of the request. The final service scope, payment rules and any special notes are confirmed on the booking confirmation or contract screen. If a detail is important to your decision, please request written confirmation through /contact.
Which travel products can Mamon Plus Travel Agency arrange?
We may mediate or organize hotels, villas, package tours, daily tours, yacht charters, transfers, flights, ferries and other requested travel services. Each product may have a different supplier, operating model and cancellation rule. Please read the product page together with /legal/terms and /legal/cancellation.
How can I contact the agency before booking?
You can write to info@rezervasyonyap.com.tr, call the reservation lines +90 532 397 7957 and +90 533 057 7913, or use the /contact form. During busy periods, written requests are answered in order of receipt. For urgent travel dates, include the product name, date, number of guests and a reachable phone number.
How is the platform content prepared?
Product texts are prepared from supplier information, contractual conditions and editorial review. We aim to keep visitor-facing content clear, current and not misleading, but changes may occur because of hotels, carriers, vessel owners or local authorities. Current availability and scope should be checked before making important commitments.
Which legal texts should I review?
Please review /legal/terms for general terms of use and sale, /legal/cancellation for cancellation and refund principles, /legal/privacy for personal data and /legal/cookies for cookie preferences. These texts apply together with product-specific conditions. If a clearly stated product condition differs from the general text, it may prevail for that product.